Privacy Policy

Who we are

Our website address is: http://lumpackaging.com. We are a manufacturer of custom eyewear cases serving global B2B buyers.

Comments

Public comments are disabled. We collect no comment-related visitor data.

Media

Only authorized admins may upload images. Please avoid uploading files with EXIF GPS location data. Visitors may extract location metadata from site images.

Cookies

Cookies improve your browsing experience. Functional cookies remember your preferences; analytics cookies collect anonymous traffic data to optimize our product and quotation pages. You may disable cookies in your browser, though this may affect some site features.

Embedded content from other websites

This site may embed third-party images, videos or content. Third-party sites may collect data, use cookies and track your interactions with embedded content.

Who we share your data with

We will never sell or rent your personal/business data for marketing. Data may only be shared:

  1. When required by law or government authority;
  2. With approved service providers (including payment processors) needed to handle your inquiry, sample payment, quotation or order. These providers are bound by data protection rules;
  3. Where you give explicit consent. Only admin password reset emails include the admin’s IP address.

How long we retain your data

We keep your contact and transaction data (inquiries, sample payments, orders) for up to 3 years for business communication, sample arrangement and after-sales support. Data will be deleted or anonymized after this period unless legal, tax or accounting retention is required. Authorized site admins can view and edit their profile information.

What rights you have over your data

If you submitted an inquiry or made sample/order payments, you may request an export or deletion of your personal data. This excludes records we must keep for legal, tax or security purposes. Submit requests via our website contact form.

Where your data is sent

Your form and transaction data may be processed by overseas IT and payment service providers bound by data protection regulations. No anti-spam comment service is used.

Payment & Sample Charges

Sample payment processing is handled by a third-party payment provider. We do not store your full card or bank details on our server. Only transaction references (order number, amount, payment status) are retained for accounting and order verification.

Contact us

For questions about this Privacy Policy or your data, contact us via our website contact form.

Changes to this Privacy Policy

We may update this Privacy Policy at any time. Revisions will be posted on this page.